Some analysts call what eBA does ECM, or enterprise content management. Other acronyms out there refer to eBA as EIM (enterprise information management), or BPM (business process management).
We like to refer to eBA as a transactional ECM platform, because eBA is content management that targets processes that use content to help drive actions and decisions. What eBA does is content-oriented, requires a lot of workflow, and integration with other systems. In short, eBA extends your existing enterprise applications with comprehensive enterprise content management capabilities, including document management, workflow, records management and intelligent document capture.
All businesses are based around workflows, but not all of them are automated or efficient. eBA workflow integrates your people, systems, data and action. And with document management and capture you can administer your organization’s digital content throughout its lifecycle – from creation, to retrieval, collaboration, storage, retention, and archive management.
IT BENEFITS YOUR BOTTOM-LINE
eBA reduces your operational costs
Printing, shipping, and storage costs are eliminated because process related data and documents can be digitized and archived with eBA. Automation of manual processes improves productivity and reduces time spent on non-strategic tasks. And IT costs are lowered through minimizing database growth, increasing resource efficiency, and reducing legacy hardware and maintenance costs.
eBA accelerates your processes
By providing you with automated, rule-based decisions and associated tasks, approvals and notifications – so you can focus on your strategic objectives, not operational tasks.
eBA improves your productivity
List Content goes here
eBA reduces risk and strengthens compliance
By allowing you to control access to content, maintain audit trails and histories, and automate the disposition of content based on consistent policies. It provides in-depth records management functionality so you can fully document and manage the lifecycle of your enterprise content.
eBA improves customer service
eBA gives you faster and easier ways to create forms for your business processes, enables real-time visibility into the status of workflows and approvals and with its powerful search capabilities quickly connects users to relevant content.
It integrates with everything
eBA complements investments in your existing database driven enterprise applications by easily communicating with them through its embodied connector infrastructure. For example, easily use structured data from your operational systems in your eBA workflows and forms without writing code, and allows you to contextualize this structured data with unstructured data from various different origins.
Whether you use SAP, Sharepoint, Microsoft Dynamics AX, Oracle, Excel or any other database-driven application, eBA talks nicely to them all.
It’s ready for every process
Whether you are in HR, Sales, Manufacturing, Sourcing and Procurement, Service, Finance, R&D/Engineering, Supply Chain or Administration, documents, emails, spreadsheets, proposals and presentations are created faster than you can count them. eBA has a use-case for every line of business and many processes within. It integrates unstructured content with people, flows and actions and with structured content residing in your LoB applications.
It’s a unified platform
eBA is a single platform that provides the full array of rich ECM functionality. The unified architecture of eBA ensures all ECM applications can be deployed on the same platform, with one code-base and interface, enabling effective content reuse and simple upgrades, maintenance, and training.
eBA can be deployed on-premise or in the cloud and accessed from any device either through responsive web-browser or with native mobile apps for iOS, Android, and Windows Phone. So you can take action, delegate, check-in on process status or find the content you need to make great smart decisions – anytime, anywhere.